Frequently asked Questions

Do we get the photos and videos after the event?

Yes — the photos and videos created during the game are made available to you after the event. Perfect for your next team meeting, your social media channels, or simply as a keepsake — we love it when teams share their event.

What should participants prepare or bring?

Comfortable shoes, weather-appropriate clothing, two to three charged smartphones per team — that's it. No preparation, no prior knowledge, no app training needed. Your game host covers everything else in the first 15 minutes.

How does an event with many participants and multiple teams work?

From around ten people, your game host splits the group into competing teams of 5–8. Everyone plays simultaneously in the same game area with the same set of challenges — that works with 200+ participants too. Large events are coordinated with additional game hosts.

What happens if we don't complete all the challenges?

Nothing — that's by design. There are deliberately more challenges than any team can complete in two hours. The art is choosing wisely as a team: grab quick points or go for the big creative tasks? Those decisions are what the game is about.

Does Urban Challenger work in any city?

Yes. In our challenge cities from Berlin to Vienna you play city-specific tasks — but the game works anywhere with streets and people. For locations outside our cities, we put together a tailored challenge set for you.

Which languages is Urban Challenger available in?

Urban Challenger is available in German and English. Your event takes place in one of the two languages — your game host runs the introduction and the award ceremony in German or English accordingly.

How does booking work — and how far in advance should we ask?

Send us your request with group size, city and preferred date — you'll receive a tailored offer within one business day. As a rule: the earlier, the better for your preferred slot. That said, short-notice events are often possible — just ask.

How does scoring work — and who wins?

Every challenge earns points, awarded live by your game host. You can score with speed just as well as with especially creative moves — so every team finds its own strategy to win. The team with the most points after roughly two hours wins and is crowned at the award ceremony.

What exactly does the live game host do?

Your game host is host, moderator and referee in one: they set the stage, keep the teams motivated, explain the rules and scoring, review your submitted photos and videos in real time, and crown the winning team at the award ceremony. If you book an on-site game host, they also bring prizes for the winning team and materials for the challenges — a real plus over remote hosting.

What tech do we need for Urban Challenger?

We recommend two to three smartphones per team. Challenges run through our app — your game host sets everything up with you during the briefing, so there's nothing to prepare in advance.

What are the prizes for the winners?

At the end of the game, there is a prize to be won that encourages the players to give their best. We offer various prizes, including our popular Urban Challenger card game or the coveted Urban Challenger trophy. Moreover, you can bring your own merchandise or prizes for the winning teams, which provides an additional incentive and serves as a marketing strategy for your brand.

How much time do we need to plan for the whole event?

The game typically runs for 2.5 hours. We can flexibly adjust the duration by up to one hour longer or shorter to match your schedule.

Can we customize the game?

Absolutely. We can work with you to customize the game to your specific needs and preferences. Whether it's changing the game's theme or adding specific elements that are meaningful to your team and would encourage team bonding, we're here for it. Planning a team building activity for your staff that is catered to your company's own goals and values is a great way for coworkers to engage and connect at work. Contact us for a free consultation.

Can we cancel or reschedule a booked event?

It is possible to cancel or reschedule the event free of charge up to 10 days before it is scheduled. If you need to reschedule after that point, there is a 75€ fee. In the event of a cancellation, we will charge 50% of the total amount.

What payment methods do you accept?

We will send you a quote with a payment link that will be processed through Stripe. We accept all major credit cards.
Alternatively, we can send you an invoice after the event that can be paid via bank transfer to our SEPA bank account.

How it works

How your event unfolds

Book an Event

Go to the starting point

Master Challenges

Win the Game

Frequently asked Questions